IT Support Specialist
Location: Minnetonka
Posted on: June 23, 2025
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Job Description:
Why Opportunity Partners? As part of a mission-focused nonprofit
that values positive impact, compassion and partnership in our
community, Opportunity Partners will train you for success! Join
our award-winning team where you’ll do life-changing work and help
advance the quality of lives for people with disabilities. Our
staff works together in achieving the common goal that people of
all abilities can thrive in the world. If you want to earn more
than just a paycheck, please apply today! Job Summary: The IT
Security Compliance Specialist provides direct support to
Opportunity Partners organization and employee with all changes,
corrections, installations and repairs of all technology related
services and hardware. Ongoing life cycle management of all
technology resources from acquisition, deployment, support and
disposal. Provide additional support for back-office systems and
supplementary support for business and data analysts. Escalation of
issues as appropriate and follows both industry best practices and
departmental policies and procedures.? Work Schedule: Monday to
Friday from 7:30 AM to 4:00 PM. You will work in the office three
days a week and work remotely two days a week. Wage: $21.25 per
hour MUST BE ELIGIBLE TO WORK IN THE UNITES STATES WITHOUT
SPONSORSHIP. WE DO NOT PROVIDE SPONSORSHIP. How will you make a
difference? Provide technical support to end-users both in person
and remotely. Utilize customer service skills and resolve technical
issues. Maintain company equipment and security according to
established policies and procedures. Document all resolution and
issues per department policy. Escalate issues per department
policies. MS Security Tools & MS Office 365 Collaborate with other
IT professionals to address complex technical problems.
Troubleshoot and resolve back office and case management systems
support and escalate issues to Associate IT Director. Configure
security management and hardware and server support for Opportunity
Partners locations. Adjust settings, profiles and access to
accommodate changing business needs and roles. Document changes and
issue resolution. Escalation of issues per departmental policies.
Continual training and development of relevant skills, knowledge
and techniques. Includes both technical and non-technical skills
and cross training in other areas within the department. Increasing
knowledge of the business functions and roles. What will you bring
to Opportunity Partners? Minimum of one year of IT security &
network administration experience BS, Computer Science/Information
Systems/Technology is required MS, Computer Science/Information
Systems/Technology is preferred Knowledge of Windows OS, HIPAA,
Basic Computer Hardware & Security Concepts, MS Security tools &
Microsoft Office 365 MUST BE ELIGIBLE TO WORK IN THE UNITES STATES
WITHOUT SPONSORSHIP. WE DO NOT PROVIDE SPONSORSHIP. Opportunity
Partners is an Equal Opportunity employer committed to affirmative
action and a welcoming environment for people of diverse
communities. Our call to advance diversity, equity and inclusion is
rooted in our organizational values and in our mission.
Keywords: , Edina , IT Support Specialist, IT / Software / Systems , Minnetonka, Minnesota
